Tourism Quality Mark

The "Qualité ^TourismeTM" brand in a nutshell

The French government has created the "Qualité ^TourismeTM" brand to ensure that you are always well received and toimprove the quality of tourist services in France.

Quality ofwelcome and services, professionalism and the promotion of local resourcesare among the essential values of the mark.
Professionals who display the Qualité ^TourismeTMmark are committed to offering you :

• a personalized welcome;
• clear, precise information
• competent, attentive staff;
• a comfortable, impeccably cleanenvironment;
• local tourist information tailored to your needs.

To obtain the Qualité ^TourismeTM mark, the service provider must successfully follow a quality approach that complies with the Engagements Nationaux de Qualité (National Quality Commitments ), which represent the essential requirements for your satisfaction.

Professionals who have been awarded the Qualité ^TourismeTM label are attentive to your needs, thanks to thesystematic analysis of satisfaction surveys and complaints. Their services are regularly subject to unannounced, independent checks.
These procedures enable our professionals to continuouslyimprove their services to ensure your satisfaction.
This mark is awarded for a period of 5 years.

For further information:https://www.atout-france.fr/fr/qualite-tourisme

A new label: "Destination d'excellence

Created on May 1, 2024, this label will replace the "Qualité Tourisme" label, which will be phased out gradually from September 1, 2024 until December 31, 2026.

This new label, managed by Atout Francere, will take over most of Qualité Tourisme's quality criteria, while strengthening requirements on two points that are essential for the future of tourism:

• Eco-responsibility of tourism professionals.
• Accessibility for people with disabilities, with better information on the services on offer.

To continue guaranteeing an excellent welcome, our tourist offices are currently in the process of obtaining the Destination d'excellence label. This approach is fully in line with our desire to offer you the best possible experience, while contributing to more responsible and inclusive tourism.
Professionals and establishments holding the Qualité Tourisme mark retain their right to use it until the end of its validity, but this right cannot extend beyond December 31, 2026, when the mark will disappear for good.

DISCOVER "Qualité ^Tourismetm" LABELLED service providers in the intercommunal area